Next is currently trialing advanced AI scanners designed to identify stolen items concealed in undergarments like bras and underwear. This cutting-edge technology detects changes in body heat and can also uncover hidden weapons, explosives, cash, and drugs.
The innovative “Thruvision Passive Terahertz Screening System” has undergone successful testing in Next UK warehouses and distribution centers and may soon be implemented in retail stores. Head of Group Loss Prevention at Next, Steve Teatum, discussed the system’s capabilities on a recent episode of the Retail Crime Uncovered podcast.
Teatum highlighted how the AI scanners have exposed individuals attempting to steal merchandise by concealing items in intimate areas, a tactic referred to as ‘Mules.’ The technology has significantly enhanced security measures by identifying hidden items that traditional screening methods often miss.
In England and Wales, shoplifting incidents have surged to a record high in over two decades, reaching 530,643 offenses in the year ending March. To combat rising retail crime, Home Bargains has partnered with tech companies SAI and Everseen to deploy AI cameras at self-checkouts. These cameras are programmed to detect unscanned items and alert staff to potential theft incidents, such as ‘misscans’ and ‘skip scans.’
Operations director, Paul Rowland, shared that Home Bargains found the AI technology more effective than traditional security guards in preventing shoplifting. This initiative aligns with the retailer’s commitment to enhancing security measures following a significant increase in retail crime. Additionally, Home Bargains has introduced a confidential hotline for customers to report suspicious activities in stores.
The utilization of advanced AI technology in retail settings signifies a proactive approach to address the escalating issue of shoplifting and enhance overall security measures in the industry.